🚚 Order Processing and ShippingOrders are dispatched within 5-7 business days following the confirmation of payment.
🌎 International ShippingInternational shipping is handled by USPS. The estimated delivery time is typically 7-21 business days from the date of dispatch. Shipping cost is included in the price.
A separate email notification containing your tracking number will be sent once the order has shipped.
The price paid at checkout covers the cost of the product and shipping fees only.
Please be aware: Our shipping costs do not include any potential import duties, customs fees, or local taxes (such as VAT) levied by the destination country.
The recipient (buyer) is solely responsible for paying these additional charges and taxes upon delivery. We are unable to advise on or assume responsibility for these foreign fees.
Online Card Payment: Payments are accepted via Visa/Mastercard through the WayForPay payment system. (ApplePay, GooglePay)
Due to the unique, handcrafted nature of our products, exchanges are accepted only in the following rare circumstances:Defect: The item sustained damage during transit.Discrepancy: The item received fundamentally does not match the design (pattern) or color ordered.
Please note that slight variations in color or texture are inherent to the custom, hand-painted process and are not considered defects.
Безкоштовна доставка здійснюється національними перевізниками: Нова Пошта та Укрпошта. Способи оплати:Онлайн-оплата картками Visa/Mastercard через платіжну систему WayForPay.Переказ на рахунок ФОП (реквізити надаються після оформлення замовлення).Післяплата у відділенні Нової Пошти (з комісією за переказ коштів).
Our Privacy Policy explains how we collect, use, and protect your personal data when you use our website.
👤 What Data Do We Collect?We only collect the information necessary to fulfill your order successfully:Full Name Email addressContact phone numberShipping address
🔒 How We Use Your DataYour data is used strictly for the following purposes:Processing and delivering your order.Sending notifications regarding the status of your order.Responding to your inquiries and feedback.
Data ProtectionWe commit not to transfer your personal data to third parties, except where necessary to fulfill the order (e.g., delivery services). Your data is stored on secure servers and used in accordance with the requirements of current legislation of Ukraine.